Step 3: Getting the Records the Hospital and School Already Have
Federal law gives people a right to see their own records, and it sets out when a parent may act for a student. Who can ask turns on the student's age and, for medical records, on emancipation, meaning a minor's legal status as an adult for certain purposes. For a family, the practical question is which person is the one entitled to make the request.
Medical records. If you are the injured student, 45 C.F.R. § 164.524(a)(1) generally gives you a right to inspect and obtain a copy of protected health information about yourself held in a provider's designated record set, for as long as it is kept there. The regulation excepts psychotherapy notes and information compiled in reasonable anticipation of, or for use in, a civil, criminal or administrative action, and it allows denials on other grounds it lists.
If you are a parent, the question is whether the provider must treat you as the patient. Under 45 C.F.R. § 164.502(g), that person is called a personal representative. Where applicable law gives you authority to make health care decisions for your unemancipated minor child, you are generally the personal representative. The regulation's exceptions: the minor consented to the care, no other consent was legally required, and the minor has not asked that the parent be treated as representative; the minor could lawfully get the care without parental consent and the minor, a court or another authorized person consented; or the parent agreed to confidentiality between the provider and the minor. State or other law may also permit or prohibit parental access. A provider may also decline to treat someone as representative where it reasonably believes abuse, neglect or danger is involved and decides that doing so is not in the patient's best interest. For an adult student, a parent generally has access only with authority under applicable law to act for that adult. After a death, the regulation treats an executor, administrator or other person with legal authority over the estate as the personal representative.
School records. If your child attends a school that receives federal funds, 20 U.S.C. § 1232g(a)(1)(A) means the school must let you, as a parent, inspect and review your child's education records, and must grant access within a reasonable time, "but in no case more than forty-five days after the request has been made." Subsection (a)(4) defines education records as records directly related to a student and maintained by the school or someone acting for it; the definition excludes, among other things, records created by a campus law enforcement unit for law enforcement purposes. Under subsection (d), once a student turns 18 or attends a college, those rights belong to the student, not the parents. The regulation at 34 C.F.R. § 99.5 states the same transfer, while noting a school may still disclose to a parent without the student's consent where the conditions it cites are met. Subsection (i) of the statute also allows a college to tell a parent about certain alcohol or drug violations by a student under 21. More on minors is in the page for parents of high school students.
What is at stake: if the wrong person asks, a request can stall, and a family may not learn what the hospital or school wrote down. Families at this stage often weigh who holds the right to ask, whether the student is a minor or an adult, and whether some records sit with a campus police unit rather than in the education file.
Why it matters: these records are often how a family first learns what the hospital and the school documented, and who holds which piece of the picture.